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How bet365s Handles Your Personal Data

We take the data you share with us seriously — from the moment you open an account to every deposit you make via DANA, OVO, or GoPay.

Account data kept secureDANA, OVO, GoPay payment data protectedYour right to request accessClear data retention practiceContact us to update your details

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DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply SSL encryption across all account pages and payment flows, so the data you enter — including wallet credentials for DANA, OVO, and GoPay — is protected in transit. Account access is secured through a one-time password step during login, which means only you can authorise a new session. Cookies are used to keep your session active and to remember your lobby preferences; you can manage cookie settings through your browser at any time. We review our data-handling practices when relevant laws or platform changes require it.

SSL Encryption Every account page and payment step uses SSL encryption, keeping your wallet and personal details protected while data moves between your device and our servers.

OTP Login Security A one-time password is required each time you start a new session, so no one else can access your account even if your password is compromised.

Cookie Controls We use session and preference cookies to keep the lobby working smoothly. You can adjust or block cookies in your browser settings without affecting your account login.

Data Retention Policy Account records are kept for as long as your account is active, plus any period required by law. Shorter retention applies to session logs and device metadata.

What Data We Collect and Why

bet365s Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account, we collect your name, email address, date of birth, and any payment details linked to your chosen wallet — whether that is DANA, OVO, or GoPay. We use this data to verify your identity, process transactions, and keep your account secure.

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We also collect device and session data automatically when you access the platform on mobile or desktop; this includes IP address, browser type, and the pages you navigate within the lobby. We do not sell your personal data to third parties. We may share it with
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payment processors — for example, when your DANA or OVO transaction is being confirmed — and with fraud-detection services that help us protect your account. Any third party we work with is bound by data-handling terms aligned with applicable privacy law. Retention periods depend on the
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type of data: account identity records are kept for as long as your account remains active plus any legally required period after closure. Session and device logs are held for a shorter period. Where local law requires specific retention or deletion schedules, those rules apply. You
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can request a copy of your personal data or ask us to correct inaccurate details at any time through our support channel.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access your data, request a correction, or raise a concern about how we handle your information, our support team is the right starting point. You can reach us through live chat inside your account, by email, or through the help section on the platform. For data-specific requests, include your registered email address and the nature of your request so we can route it to the right team quickly.

Live Chat Open the chat widget inside your account dashboard to speak with our support team directly about a data access or correction request.

Email Support Send your data request to our support email with your registered account email in the subject line so we can verify and respond promptly.

Help Centre The help section inside your account covers common privacy questions, account data settings, and how to update your linked wallet details.

Your Privacy Policy Questions

These are the questions we hear most often about how we handle your data. If your question is not covered here, reach out through live chat or email and we will respond with the specifics for your account.

We collect your name, email address, date of birth and the payment details you link to your account, such as your DANA, OVO or GoPay wallet. Identity verification may require additional documents.

We share data only with payment processors — like those handling your DANA or GoPay transactions — and fraud-prevention services. We do not sell your personal data to third parties.

Send a request through live chat or email using your registered account address. We will verify your identity and respond with your data or make the correction you need.

Account identity records are held for the life of your account plus any legally required period after closure. Session and device logs are kept for a shorter, defined period.

All payment flows use SSL encryption. We do not store your full wallet credentials; only the reference data needed to process and confirm your transaction is retained.

You can submit a deletion request through our support channel. We will action it where local law and our legal obligations allow, and we will explain clearly if any data must be retained.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How bet365s Handles Your Personal Data

How We Protect and Manage Your Information

Reach Us About Your Privacy Rights

Your Privacy Policy Questions

01 What personal data does bet365s collect when I register?

02 Does bet365s share my data with anyone else?

03 How can I access or correct my personal information?

04 How long does bet365s keep my account data?

05 How does bet365s protect my payment data from DANA, OVO or GoPay?

06 Can I ask bet365s to delete my personal data?

Privacy Policy

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